scam alert.

I recently had a support call from a customer who received a phone call out of the blue from someone claiming to be from Microsoft. This person told the customer that he noticed that her computer was infected with a virus and offered to help clean her computer. The customer was instructed to download some software from a web site called for the agent to gain access to her computer and now the customer was left with intrusive software she can’t even uninstall.  Unfortunately this issue was beyond my scope of support and I wasn’t able to do much to help her.  I did look up the domain name the customer was told to access for downloading the remote control software and while does offer legitimate remote control solutions, these solutions can be easily abused by scammers. This poor customer was one of their victims. Don’t be the next one.


Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s