At my job I work as an order puller and spend most of the day filling online orders. One day I was filling an order for a bucket and some light sensors. There were plenty of buckets in stock but the store was out of light sensors, so the next step was to call the customer to let them know before processing the refund.
When I called the customer I reached their voicemail, and I left a message that went something like this:
I am calling about your online order. We don’t have any light sensors stock, so I can give you a refund. However, your bucket is ready.
I found it very difficult to leave the rest of the message without laughing.